A Message to Attorneys

Determined to do our best for the injured patient, the staff at Reliance is steadfast in its commitment to placing our patients’ well-being first and foremost.

We also recognize that we can help our patients in another very important way. For injured patients who have obtained legal representation, we help our patients by providing their attorneys with outstanding service…

• We pride ourselves in our proven desire and ability to generate objective and definitive medical evaluations. Referral sources can expect our full support and cooperation in ensuring that reports are properly prepared and completed in a timely manner.
• We are experienced in evaluating the full extent and determining the permanency of any injury. Our documentation is thorough, unambiguous, accurate, and well written. Any statement we make regarding the permanency of an injury is fully supported with the appropriate documentation. You can rely on our objectivity, integrity, experience and thoroughness.
• Our documentation is carefully organized and professionally packaged, making it easy for attorneys to locate exactly what they are looking for.
• We are attentive to document requests from attorneys and their staffs. We will not frustrate attorneys with slow, careless, or reluctant responses to their requests. On the contrary, our staff is helpful, polite, competent and responsive.
• We maintain a “paperless” record system, which is remarkably reliable. The risk of incomplete, temporarily misplaced or lost documents has been eliminated. As a result, your requests for documents will be met with prompt, accurate and professional attention in a timely manner.
• It is our goal to maintain an open line of communication with attorneys’ offices. If our office has something you need, we encourage you to contact us without delay.

We have a mutual interest in doing the very best for the injured patient and we look forward to working with you.